03/08/2021

How to use a vending machine

News_Cách sử dụng máy bán hàng tự động_EN

A vending machine is a modern sales model, providing you with a variety of goods from food to household utensils. Currently, vending machines are everywhere, with extremely simple usage, helping you to buy goods quickly and conveniently. Let's find out how to use the vending machine through the article below!

How to use a vending machine

How to buy products with vending machine

Step 1: Find the product you need to buy, check the price and item code

Once identified the item you need to buy, check the item's price and code right below it. Each item will have a different code, it is a series of numbers, letters, or alphanumeric. For some vending machines, there will be no transparent glass to see the product but only the screen showing the product to buy, press the button to choose the product directly, the price will appear on the screen next to the cash slot or out of stock notification if the product is out of stock.

Step 2: Insert money into the vending machine

After selecting the product, put money into the machine by flattening and inserting it into the cash slot. Look at the sticker next to the cash slot to make sure that you have input the correct purchase amount. The amount of money you insert will be displayed on the screen.

Please note that usually, vending machines will accept money from 5,000d - 100,000VND; therefore please insert with the appropriate denomination. Also, you are only allowed to input one bill at a time and make sure the money is straightened, not wrinkled or curled.

Currently, vending machines also provide a variety of payment methods such as credit cards, e-wallets, applications,... You can pay easily by swiping your card or via a phone application. The machine will provide a credit card reader next to where you insert the bill, you just need to swipe the card to pay.

Step 3: Enter the item's code

Check the code of the item you want to buy carefully and enter it in the keyboard area on the right. The machine provides a full range of delete and cancel operations to help you enter the code in the most convenient way.

If the vending machine does not ask for a code, you just need to press the button to choose the item. After that, the machine will push your item down to the pick-up box for you to take it out.

After buying 1 product, you can still buy another one with the remaining amount. You just need to press continue and enter the product's code to buy.

Step 4: Receive the change

Once the purchase is complete, press cancel to end the transaction. If you have not bought all the amount that you inserted, please check the cash slot where you input money to get the change.

Step 5: Receive goods

After you have done with the above operations, your goods will be taken to the pick-up box. You just need to push the lid lightly and take your item.

How to get items if they are stuck

In some cases, you, unfortunately, encounter the problem of goods stuck in the machine when you have completed the purchase. At this time, you can get the goods in the following ways:

The first method: Opening and closing the machine's door: You can push the lid open to create suction inside the vending machine. If the item you buy is loose enough, the suction will pull them down so you can grab it.

The second method: Push the machine aside: Place your hand on the edges of the vending machine and hold it tight, gently push the machine to one side then release. At that time, your stuck items will be dropped.

Also, if you can not push with your arms, stand to one side and use your body weight to push it.

The third method: Contact the vending company: If you have tried all methods and still can not get the goods, you can contact the machine owner by calling the phone number listed on the machine. At that time, describe the problem you are having and it will be refunded by the company.

As can be seen, vending machines are increasingly popular as a convenient way to buy goods. The machine will provide you with a variety of products and you can purchase anytime, anywhere. Hopefully with the above buying guide, you will have a better understanding of how to use the machine and know how to deal with problems when buying.