The vending machine business model in Vietnam is very promising, especially in big cities. Today's vending machines are being equipped with many new technologies that provide a great shopping experience
What is a vending machine?
Vending machines are automatic machines that provide snacks, beverages,
essential items such as masks, hand sanitizer and other products to buyers after paying with
coins, cash, or via e-wallet applications. The first modern vending machine was developed in
England in the early 1880s to deliver postcards of the time.
Today, vending machines are
developed and integrated with many advanced technologies such as paying with banknotes that can
receive change, via e-wallets, buying goods through a large touch screen that is easy to
interact with, the machine's sales and inventory management software is very modern and
useful.
Vending machines can now sell many things from essentials to luxury products like
gold, jewelry and even cars that can still be sold through vending machines.
The potential of the vending machine business model.
Vending machines in developed countries such as Japan, China, Dubai, have
become a part of every citizen's life because of the convenience and saving labor costs of the
machine. In developed countries vending machines are not only beverages or snacks, but also
products such as cars, gold, rice, pizza, jewelry,....
Vietnam, a country with the
fastest growing middle class in the region, therefore the trend of using vending machines with
modern technology brings convenience to users and saves human costs for operators. Entrepreneurs
will explode in the future.
The potential of smart vending machines in Vietnam is huge,
especially smart vending machines integrated with modern technology.
Vending machine’s generations in Vietnam.
Vending machines pay with coins: In
2004, the first vending machines appeared in Ho Chi Minh City. At that time, consumers had to
use coins to pay.
Vending machines pay with banknotes
and use physical keys to choose the product's code: After the advent of coin vending
machines, it was difficult for consumers to pay when they had to change from paper money to
coins to buy products. After that, vending machines that accept cash payments were
born.
The first generation of smart vending machines in
Vietnam: The requirements for the shopping experience are increasingly evolving, the
machine’s payment method requires more convenience, diverse products and especially the test
software that supports consumers' difficulties must be updated faster and more accurately.
Dropfoods is a reputable company from Singapore that has launched the first smart vending
machine in the Vietnam market.
Dropfoods smart vending machine has developed and brought
Vietnamese consumers a great shopping experience when all purchases are done on the LCD touch
screen, various forms of payment from pay by cash with change, via e-wallet, or Dropfoods app.
The difference that makes the Dropfoods vending machine stand out is the revenue management
software, products on the machine, statistics of customer preferences over time.
Elements that vending machines needed to serve the consumer’s needs in the future.
In order for vending machines to be favored by consumers, vending machine
companies must be equipped with modern technology to give consumers the best buying experience
from product selection, payment to the care and support stage of users who have difficulty
buying products.
For vending machine operators, managers or investors, vending machines
are required to be equipped with remote management software, which can manage sales, check
inventory in the machine, in stock helps them save labor costs and easily manage when doing
business with vending machines.
In conclusion, the vending machine business model in Vietnam, especially
in big cities, is very promising, especially with the models equipped with technology in
purchasing on the machine, bringing a convenient shopping experience to consumers and applying
technology in management to save human costs for operators.
